Terms & Conditions

Welcome to ToyCulture.in. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please do not continue to use the website.

1. General
ToyCulture is an online platform for purchasing toys from reputed brands. All users must be at least 18 years of age or use the website under parental or guardian supervision.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at our discretion. Continued use of the website after such changes implies acceptance of the updated terms.

2. Product Information
We make every effort to ensure that product descriptions, images, and other content on our website are accurate and up to date. However, we do not guarantee that all information is error-free. In case of any discrepancy, please contact us before making a purchase.

3. Orders & Payments
All orders placed on ToyCulture.in are subject to availability and confirmation. Once an order is placed, you will receive a confirmation email. Orders will be processed and dispatched only after successful payment.

We use secure third-party payment gateways to process all transactions. ToyCulture does not store or have access to your card or bank details.

4. Shipping
Products are usually dispatched within one working day of order confirmation. Delivery may take 3 to 7 working days depending on the location. For detailed information, please refer to our Shipping Policy.

5. Returns & Refunds
Returns are accepted only if the product received is damaged or defective. Customers must provide proper documentation (such as clear photos or videos) within 48 hours of delivery. We do not entertain returns or refunds for change of mind or incorrect orders. For full details, see our Return & Refund Policy.

6. Cancellations
Orders once placed cannot be cancelled if already processed or dispatched. In case you wish to request a cancellation before dispatch, please email us at support@toyculture.in. We will try our best to accommodate the request.

7. User Conduct
You agree to use the website only for lawful purposes. Any misuse, unauthorized access, distribution of malicious software, or use of fraudulent means to place orders will result in immediate termination of access and potential legal action.

8. Intellectual Property
All content on this website, including logos, images, product descriptions, and design elements, are the intellectual property of ToyCulture and protected under applicable laws. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability
ToyCulture shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the website or products. We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control.

10. Contact Us
If you have any questions or concerns about these Terms & Conditions, feel free to reach out to us at:

Email: support@toyculture.in
Website: www.toyculture.in